Refund & Cancellation

Home Refund & Cancellation

We are a business consulting, digital marketing, and web development service provider.

Refund Policy:

Our refund policy is straightforward for easy understanding. Please review the following policies:

Web Development & Design Policy:

We offer demo websites so clients can assess our work quality and feel assured before proceeding.
Contact us with any questions before making a payment.

Eligibility for Refund:

Every project at Koinn Business Solutions is handled with care and professionalism.
We strive to deliver projects on time. However, if a client is dissatisfied or changes their mind and seeks a refund, eligibility must be checked against our policy:
A refund for any contract can only be initiated in initial 15 days of start of the contract only if it is under mutually signed contract by us and the client.
If a client is eligible for refund then it will be initiated in 15 working days.

Advance Payment Policy:

A 50% advance payment is required when hiring us for any service.
If a cancellation is needed, clients must adhere to the terms of the contract with Koinn Business Solutions.

Policy Changes:

Koinn Business Solutions may modify this policy without prior notice.
We encourage periodic reviews of the policy.
Any changes will apply to both existing and new clients.